Privacy Policy for Face Pain Specialists

Table of Contents:

  1. Information collection
  2. Use of Your Information
  3. Information Sharing
  4. Data Retention Policy
  5. Children’s Privacy
  6. Updating/Removing Your Personal Information
  7. Your California Privacy Rights and Do Not Track Disclosures
  8. Note to Users Outside of the United States
  9. Assignment
  10. Security
  11. Updates to This Policy
  12. Contact us

Created: 07-08-2024

Face Pain Specialists Inc. (“Face Pain Specialists,” “we,” “us,” or “our”), owner and distributor of Facial Pain Specialists, respects your privacy and is committed to protecting it through our compliance with this Privacy Policy. This policy describes the type of information we may collect or that you may provide to us when you access or use the site and how we collect, store, transfer, and use such information. By using and accessing the site, you signify your acceptance of our Privacy Policy. If you do not agree to the terms of this Privacy Policy, do not use, download, install, register with, or otherwise access the website. Please read our Privacy Policy in its entirety.

Capitalized terms used, but not defined herein, will have the meanings assigned to such terms in the website’s Terms of Use Agreement (the “Agreement”), which is available here.

Information Collection

By using this website, you agree that we are permitted to receive, collect, and own information from or about you, depending on the nature of your interaction with the site. You may provide us with information when: (i) leaving a comment on the site; (ii) registering/signing up for services provided by the site; or (iii) using the site. This information includes Personal Information, Use Information, and Provided Information as defined below, which, along with any other information or materials submitted by a User, are collectively referred to herein as “User Information.”

Personal Information is information that can be used to directly identify an individual user. Examples include name, gender, date of birth, email address, physical address, mobile phone number, and user interactions with the website that are connected to other identifying information.

“Provided Information” is information that the user voluntarily provides when using the website. Examples include medical condition information, pain data, medical, physician and drug history, diagnosis information, answers to questionnaires or surveys, reports, and other voluntarily provided information.

Facial Pain Specialists does not sell, rent, loan or otherwise distribute any of your User Information (including, but not limited to, your name, email address, phone number, mobile location, or any other identifiable Personal Information about you) to any third party, without your prior consent, except as set forth in this Privacy Policy and the Agreement.

Examples of our data collection practices are provided below.

  • We may collect Personal Information about you when you register for an account, such as your name and email address.
  • We may collect Site Use Information to the extent that such Site Use Information cannot be used to directly identify Personal Information of a User.
  • We may use cookies or other technical instruments to monitor your usage while on this website. “Cookies” are small data files assigned to device when you use the site which enable recognition of your device and collect and store Site Use Information regarding your use of the webstie, as described above. It may be possible to refuse to accept mobile cookies by activating the appropriate setting on your mobile device. However, if you select this setting you may be unable to access certain parts of our website.
  • We may collect Site Use Information about your mobile device and internet connection, including the device’s unique device identifier, operating system, browser type, mobile network information and the device’s telephone number.

Use of Your Information

Facial Pain Specialists may use your User Information to:

  • provide and improve the services and functionality offered by the website, including addressing technical issues, errors, bugs, or glitches, presenting the website and its Content in the most effective manner to your device, and to personalize Content and make suggestions or recommendations on the website;
  • identify when and how you use the website;
  • produce aggregate statistical data and other analytics for the improvement of services offered by Face Pain Specialists or its affiliates or for any other reason determined by Facial Pain Specialists;
  • carry out our obligations and enforce our rights pertaining to any agreements entered into between you and Facial Pain Specialists; and
  • for other legitimate purposes associated with protecting your interests, our interests and those of third parties, including, keeping our services safe and secure, and when obtaining professional advice (for example, from lawyers).

Notwithstanding anything to the contrary in this Privacy Policy, Facial Pain Specialists may be required to disclose your User Information in response to inquiries by law enforcement officials or under and pursuant to applicable laws and regulations. Facial Pain Specialists also may use your User Information to defend itself in litigation or in a regulatory or administrative action.

Information Sharing

We will not share or disclose your User Information and it will be kept confidential in accordance with privacy laws and will not be shared or released without your permission except as described in this Privacy Policy, except to the extent that such information can be used anonymously:

  • to enhance the website;
  • to maintain the website and provide other administrative services (including, but not limited to, maintaining and analyzing data, providing end user support);
  • to fulfill a request made by you, including sharing any User Information you provided when using the website, such as medical or diagnostic information and contact details;
  • to comply with the law or in the good faith belief that such action is necessary in order to conform to the requirements of law or comply with legal process served on us, to protect and defend our rights or property, or the rights and property of our affiliates, or to act in urgent circumstances to protect the personal safety of our end users and systems;
  • to track and analyze non-identifying and aggregate usage and volume statistical information; and
  • to protect against potential fraud.

Data Retention Policy

We keep your User Information for as long as is necessary for the purposes for which it is processed. These periods vary depending on the nature of the information and your interactions with us. When the purposes for which we processed your User Information have concluded, we will either permanently delete or destroy the relevant User Information or anonymize it, in a manner that ensures individuals are no longer identifiable.

Children’s Privacy

Our site is not intended for children under the age of 13 and we do not knowingly collect any information from children under the age of 13. Please contact us using the information provided in the “Contact Us” section below if you believe we have collected personal information from anyone under the age of 13 without proper consent.

We also strongly encourage parents and guardians to supervise their children’s online activities and to consider using parental control tools available from online services and software manufacturers to help provide a child-friendly online environment. These tools also can prevent children from disclosing online their name, address, and other personally identifiable information without parental permission.

Updating / Removing Your Personal Information

If you do not want your personal information used by Facial Pain Specialists as provided in this Privacy Policy, you should not use the website. You can correct, update or review User Information you have previously submitted by going back to the specific feature on the website where you provided it, logging-in and making the desired change. You can also update any User Information you have submitted by contacting us using the contact information listed below in the “Contact Us” section.

If you have registered and desire to delete any of your registration information you have provided to us from our systems please contact us using the contact information listed below in the “Contact Us” section. Upon your request, we will delete your registration information from our active databases and where feasible from our back-up media. You should be aware that it may not be technologically possible to remove each and every record of the information you have provided to the website from our servers.

Your California Privacy Rights and Do Not Track Disclosures

California Civil Code Section 1798.83 permits our visitors who are California residents to request certain information regarding our disclosure of personally identifiable information to third parties for their direct marketing purposes. To make such a request, please contact us using the information in the “Contact Us” section below.

Note to Users Outside of the United States

Facial Pain Specialists and our technical infrastructure are located in the United States. The User Information that you provide to us is stored on servers located in the United States. If you are located in another jurisdiction, you should be aware that in order to provide the services of the website to you, we must transfer your User Information to the United States where it will be stored and processed in accordance with this Privacy Policy. We may transfer your information outside the United States to service providers with operations in other countries. By using the website, you consent to such collection, storage and processing in the United States and elsewhere, though the United States and other jurisdictions may not afford the same level of data protection as considered adequate in your own country. We will take reasonable steps to protect your personal information. Note that your personal information may be available to the United States government or its agencies under legal process made in the United States.


In the event that all or part of our assets are sold or acquired by another party, or in the event of a merger, you grant us the right to assign the User Information that we collect from you.


We use commercially reasonable efforts to secure your information from accidental loss and from unauthorized access, use, alteration and disclosure. However, the safety and security of your Information also depends on you. Where we have given you (or where you have chosen) a username and password for access to the website, you are responsible for keeping such credentials secure and strictly confidential. We are not liable for any loss, breach or compromise of your information caused by or related to your failure or negligence to keep your credentials secure and confidential.

Unfortunately, the transmission of information via mobile platforms and the internet is not completely secure. Although we use commercially reasonable efforts to protect your information, we cannot guarantee the security of your information transmitted through the website. Any transmission of information is at your own risk. We are not responsible for any loss or unauthorized access to your information or any circumvention of any privacy settings or security measures we provide.

Updates to This Policy

We reserve the right, at our discretion, to change, modify, add, or remove portions from this Privacy Policy at any time and any changes will be effective upon being posted unless we advise otherwise. You are responsible for regularly reviewing this Privacy Policy and additional terms posted for the website. Your continued use of the website following the posting of changes to this Privacy Policy constitutes your agreement to such changes. We encourage you to periodically review this Privacy Policy for the latest information on our privacy practices. If you do not accept the terms of this Privacy Policy, we ask that you do not use the website, and to delete the website and all of its related Content immediately.

Contact Us

If you have additional questions or comments regarding our Privacy Policy, please contact us at